PEMANFAATAN ARTIFICIAL INTELLIGENCE DALAM MANAJEMEN SUMBER DAYA MANUSIA: PELUANG, TANTANGAN, DAN DAMPAKNYA TERHADAP KINERJA KARYAWAN
Keywords:
Artificial Intelligence, Manajemen Sumber Daya Manusia, Kinerja KaryawanAbstract
Integrasi Artificial Intelligence (AI) ke dalam Manajemen Sumber Daya Manusia (MSDM) telah mengubah lanskap operasional organisasi dari pendekatan administratif konvensional menuju pengambilan keputusan berbasis data yang strategis. Penelitian ini bertujuan untuk menganalisis secara komprehensif peluang, tantangan, serta dampak pemanfaatan AI terhadap kinerja karyawan. Metode penelitian yang digunakan adalah studi pustaka (library research) dengan mengumpulkan, mereview, dan menganalisis literatur ilmiah bereputasi rentang tahun 2016–2026. Hasil penelitian menunjukkan bahwa AI memberikan peluang besar dalam efisiensi rekrutmen, personalisasi pelatihan, dan evaluasi kinerja yang prediktif. Namun, efektivitasnya terhalang oleh tantangan etis seperti bias algoritma, isu privasi data, serta munculnya technostress di kalangan pekerja. Dampak AI terhadap kinerja karyawan ditemukan bersifat ganda: meningkatkan produktivitas apabila difungsikan sebagai augmentasi peran, namun berisiko menurunkan motivasi jika diterapkan melalui pendekatan otomatisasi penuh tanpa mempertimbangkan faktor humanis. Organisasi disarankan menerapkan tata kelola AI yang berpusat pada manusia (human centered AI) untuk menjaga keseimbangan antara efisiensi teknologi dan kesejahteraan karyawan
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